Smart IVR / Voicebot

Cutting-edge automated customer service that scales

Quickly answer your customers’ queries without involving live agents so they can focus on bigger problems for better CX.

Features

We offer features that are easy to implement and enable you to create the best-in-class automated customer experience. Take advantage of the following elements.

• 125+ languages and dialects recognised
• Flexible CRM integration
• The ability to connect your phone number using SIP
• Over 250 speech synthesis voice types to differentiate your brand
• No-code CX Canvas enables non-technical people to create smart and powerful IVRs
• Live logs: you can check how calls are processed in the visual editor
• Local phone numbers in 60 countries
• Call forwarding: Required calls can be forwarded to a contact center
• Text-to-speech in up to 40 languages and recorded audio for communication in any language
• Call recording